Shipping policy

Thank you for visiting and shopping at Mayfair & Co. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within a standard 7-10 business days. Orders without customization may be processed within 5-7 days. Orders are not shipped or delivered on holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Mayfair & Co. does not ship to P.O boxes or APO/FPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order here.

Customs, Duties and Taxes

Mayfair & Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Please inspect your order upon reception and contact us immediately at hello@mayfairhome.co if the item is defective, damaged, or not in accordance to your custom specifications so that we can evaluate the issue and make it right.

Please save all packaging materials and damaged goods.

International Shipping Policy

We ship worldwide. Please email us at hello@mayfairhome.co to request a quote for shipping outside the Philippines.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.