On Storage Containers and Decanters

We understand that organizing is not a perfect science, so should you have a change of mind and wish to return or exchange any of your ordered storage or decanting items – not a problem! 

Returns and exchanges of storage items are welcome, so long as the items remain to be in the same condition as they were received, and advise of return is emailed to us within 5 days of receipt of your order. 

Should you choose to return your item, so long as the item remains to be in the same condition as it was received, we will happily give you a full refund in the form of store credits. We will also happily facilitate item exchanges, so long as the item remains to be in the same condition as it was received. Kindly bear in mind though that while we will happily arrange for the shipping of your item/s back to us and again to you, shipping charges will be for your account.

Simply email us at hello@mayfairhome.co within 5 days of receipt of your order and we will happily facilitate your returns and item exchange requests.

On Customized Labels

We take great care and pride in crafting each custom label to your exact specifications, but in the unlikely event that what is delivered to you does not fulfill your confirmed order specifications, we will gladly replace them – no questions asked! Just drop us a note at hello@mayfairhome.co within 5 days upon receipt of your order. 

Given the customized nature of this aspect of our service, we are, unfortunately, unable to accept returns or exchange of labels that are delivered in accordance to your order specifications, due to change of mind. We appreciate your understanding.